eConcordia has its own platform. Courses on the eConcordia platform are accessed through eConcordia and supported by the eConcordia team. Some classes are not on the eConcordia platform but are on the Concordia Moodle. To access courses on the Concordia Moodle, you must log into your student hub or log into the Concordia Moodle with your NetName. You can learn more about the Concordia Moodle here: https://www.concordia.ca/it/services/moodle-lms.html
Courses on the Concordia Moodle are not supported by eConcordia. If you have technical difficulties with a Concordia Moodle course, please contact Concordia IITS at help@concordia.ca