About eConcordia
General
- Do I Have to Be in Quebec to Complete My eConcordia Course?
- Can I Take Screenshots of My Course or Assessments?
- Do I Need To Use A Concordia Email Address? How do I Get One?
- My Course Is On The Concordia Moodle. Is That Part Of eConcordia?
- I Have A Problem With My Tuition Bill. Who Can Help Me?
- Who Can I Speak With About Prerequisite Courses or Course Selection?
Fees and Refunds
- How Can I Get A Copy of My Receipt for My Course Material Fee?
- How Much Will My Tuition Fee Be For An eConcordia Course? Is The Course Materials Fee The Same As Tuition?
- Do I have to pay the course materials fee if I am exempt from paying tuition?
- How Can I Pay My Course Material Fee?
- I Dropped A Course, When Will I Be Refunded For The Course Materials Fee?
- What Is The Course Material Fee And Why do I have To Pay It?
Course Registration & Management
- I Dropped A Course, Why Do I Still See It In My Portal?
- How Do I Activate My Course?
- I Am A Student At Another University Who Would Like To Take An eConcordia Course, How Can I Do That?
- When Is The eConcordia Course Catalogue Available For The Next Academic Year?
- Why Did I Lose Access To My Course And/Or Receive A Refund Even Though I Did Not Drop The Course?
- The DNE Has Passed. How Can I Apply For Late Registration for an eConcordia Course?
Exams and Quizzes
- Can I Apply For An External Exam?
- How Do I Take A Quiz On eConcordia?
- My Request for Exam Deferral Was Granted; How Do I Regain Access To My Course?
- How Do COLE Exams Work?
- I Have Two Exams Scheduled At The Same Time, What Should I Do?
- I Was Taking A Quiz Or Test And Experienced A Technical Issue. Who Can I Contact ?
Assignments and Uploads
Academic Integrity
ACSD and Accessibility
- I Am Registered with the ACSD Office. How Do I know Whether I Will Receive Extra Time in My Course’s Assessments?
- When Is The Deadline To Apply For ACSD Accommodations For The Final Exam?
- I Have Specific Accessibility Needs. Who Should I Speak With?
- What should I Do If I Have Extra-Time Accommodations For Assessments?
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Textbooks and Course Materials
Technical
- I Experienced a Technical Error That Prevented Me from Completing an Assignment or Assessment – What Should I Do?
- Who Can I Contact For Technical Difficulties?
- I Am Experiencing Technical Difficulties When Trying To Access My Course Or Play Videos. What Can I Do?
- What Are The Technical Requirements For eConcordia Courses?