If you experience a technical issue that prevents you from completing an assignment or assessment, follow these steps:
- Mark the Time – Take note of the exact time when the issue occurred.
- Send an Email – Contact helpdesk@econcordia.com as soon as possible.
- CC Your Professor – Make sure to include your professor in the email to keep them informed.
- Provide Details – Describe the issue clearly, including any error messages you received and the assignment or assessment affected.
Taking these steps ensures that your issue is documented and can be addressed as quickly as possible. Our support team will work with you and your professor to find a solution and ensure you can complete any work impacted by the technical issue.